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Refunding a customer

I need to refund a customer who ordered and a tip was accidentally added to her purchase. I can't find any buttons associated with her order through the weebly store to do this? 

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Square

Hi @nwrepto Can you verify the store name and order number? Thanks! 

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Hi,

Store name: Northwest Rankin Elementary PTO

Order #: 219306336

Thank you!

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Square

Thanks. It looks like the automatic tipping is turned off for this site. Did the customer add a tip in on their own? 

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