x

Refunding a customer

I need to refund a customer who ordered and a tip was accidentally added to her purchase. I can't find any buttons associated with her order through the weebly store to do this? 

340 Views
Message 1 of 4
Report
3 REPLIES 3
Square

Hi @nwrepto Can you verify the store name and order number? Thanks! 

338 Views
Message 5 of 4
Report

Hi,

Store name: Northwest Rankin Elementary PTO

Order #: 219306336

Thank you!

322 Views
Message 5 of 4
Report
Square

Thanks. It looks like the automatic tipping is turned off for this site. Did the customer add a tip in on their own? 

319 Views
Message 5 of 4
Report