x

Check out error help?

This is my page https://checkout.square.site/merchant/ML2V6B70FRWG5/checkout/2JCXGKJJXS67GPJ6D64VN5LP 

 

The problem is it shows up with colour options that I dont have available and when I go into the product only the one colour shows up? 

150 Views
Message 1 of 2
Report Inappropriate Content
1 REPLY 1
Admin

Hi @Ultimatedripgod, welcome to the Seller Community 👋

 

Could you confirm that the colors listed in the drop-down correspond to an option set you've created?

 

Is the issue affecting other items or only QR Girl Tee #1?

 

Here are some troubleshooting steps you could try in the meantime:

  1. Delete the option set that features these colors, and recreate it again if you need to apply it to some of your items
  2. Delete any option sets currently applied to item QR Girl Tee #1
  3. Delete the checkout link for item QR Girl Tee #1

 

Since we're not able to view account information on the Seller Community, I invite you to contact our Support Team by phone or email if the issue persists. A member of our team will be happy to look further into it for you.

141 Views
Message 2 of 2
Report Inappropriate Content