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Unanswered Questions

When we try and add items to a customers appointment, the items that are sold by sq ft and ft do not show up on the desktop, but do show up when using the app. ...

Level 3
Posted 08-10-2022 in Square Appointments
0 Replies

Keep getting the response "not available for some users" when I try to enable online checkout. Can't find out why? I get the same message when trying to use QR ...

Level 3
Posted 08-09-2022 in Troubleshooting
0 Replies

I sent an email August 3rd and it shows as sent that date, however some customers are received it yesterday August 8th. The email had time sensitive content and...

Level 1
Posted 08-09-2022 in Square Marketing
0 Replies

Usually I download a CSV of my Square items into my accounting software by going to balance and then all activity.There no longer seems to be an option for csv ...

Level 3
Posted 08-08-2022 in Square Checking
0 Replies

I am unable to transfer funds from square account to my debit card via instant transfer method. I am also unable to use my new square debit card.

Level 3
Posted 08-07-2022 in Troubleshooting
0 Replies

I connected my account with Facebook and I had a sale that had to be acknowledged by square the order was not linked to square I spoke with a customer service p...

Level 1
Posted 08-06-2022 in Square Online
0 Replies

I want to follow up on case number 73056061.It is regarding a recuring bug that under calculates Sales Tax on singular items in the POS, against the settings. A...

Beta Member
Posted 08-02-2022 in Troubleshooting
0 Replies

2 days ago (Saturday) at my restaurant we realized that online orders were suddenly not applying our automatic service charge which was set up months ago and ha...

Level 3
Posted 08-01-2022 in Troubleshooting
0 Replies

I have admin access on two other Weebly sites. These sites are visible on my dashboard, but when I click on one of them, it starts to load, then reloads back to...

Level 3
Posted 08-01-2022 in Troubleshooting
0 Replies

Is there a way to make orders rung in "to go" a different color on the square kds screen on tickets? Even if it is just the header for each ticket?

Beta Member
Posted 07-30-2022 in Square for Restaurants
0 Replies

Hello -I am a new Square for Restaurants user.I am trying to create multiple POS devices, however after I have three, every time I try to create a new one or mo...

Level 1
Posted 07-30-2022 in Square for Restaurants
0 Replies

Hi All , hope someone can help.We I try to add items to our square online , I choose to add from our square library , however it only shows 198 items yet our ma...

Level 1
Posted 07-30-2022 in Square Online
0 Replies

Hi everyone, why is it that whenever I try to fund my account via card or cheque is says “Add money with debit card/cheque is not available at this time” I don’...

Level 1
Posted 07-28-2022 in Troubleshooting
0 Replies

Looking for future events to be a vendor in the Dallas-Fort Worth (DFW) Area.

Level 1
Posted 07-28-2022 in Square Online
0 Replies

I am trying to create a campaign that sends a client an email after they receive a service. I keep trying out different settings and it is not sending correctly...

Level 3
Posted 07-26-2022 in Square Marketing
0 Replies

I had an issue with a customers address yesterday when they tried to place an order. Their address wasn't recognized (they do live in the middle of nowhere), bu...

Level 1
Posted 07-23-2022 in Square Online
0 Replies

I've been having problems recently with tickets remaining open after they've been paid. As in, a ticket will be paid with a credit card or cash and is closed ou...

Level 3
Posted 07-22-2022 in Square for Restaurants
0 Replies

How do I get rid of performance website, I want my older site to work again. I get a 404 error when looking for my site.

Level 3
Posted 07-21-2022 in Troubleshooting
0 Replies

I have a hand held and when there are multiple sandwiches or salads ordered on one ticket the faintest font is the number of items. This seems like an oversight...

Level 3
Posted 07-20-2022 in Square Staff and Payroll
0 Replies

I AM TRYING TO CONNECT SQUARE ACCOUNT TO FACEBOOK, DOES ANYONE KNOW THE FIX FOR THIS ERROR?"Page is associated with a commerce account that sells onsite. This p...

Level 1
Posted 07-20-2022 in Square for Retail
0 Replies