Hello sellers! 👋
This is a reminder that Square KDS on iOS is being retired . Starting June 28, 2024, you will no longer be able to view or complete orders in the iOS app. If you use our digital kitchen display system on an iPad, begin the migration to an Android device.
How to continue:
1. Decide which Android device screen size you want to move forward with. Consider trading in your iPad for credit with Apple.
2. Buy a new device if you need it. It is important that you do this today for at least one device. >> Get a 10” device or >> Check out larger options . Purchase without obligation; All devices in the Store include a 30-day return policy.
3. Download the Android app (same app, enhanced with the most requested features) to start using the new features. Check out our getting started guide with a step-by-step tutorial to activate the app.
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Learn what other Square KDS customers are saying about the migration:
“We have 21 active KDS devices at two different restaurants in Ithaca, New York. We used iPads before and had no problem switching to Android. The transition was seamless and we love the fact that there are so many new features .”
- Kevin Sullivan, founder of ITH HOSPITALITY
“ The transition from the iPad app to the Android app was very easy. All the functions I already knew about the iPad are now on my Android device. And from there, we end up getting new features over time to help our kitchen staff work more efficiently .”
- Marketing and IT Director at Lafrance Hospitality
See Android devices in action
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Share your comments about the migration with our team.
Start using Android KDS today.
Don't want to stop using your iPad?
We are happy to announce that we have selected Fresh KDS as our preferred partner if you want to continue using the digital kitchen display system on your iOS device.
- Premium, personalized onboarding with an individual setup call
- 24/7 support
- Two free months of any price level of Fresh KDS
Contact Fresh KDS.
Reasons to migrate to Square KDS on Android
Keep the same experience with the app you're already using
There's no need to bring in a new partner, deal with different customer service, or retrain staff. You will use the same application, but with an improved experience and new features.
Provide greater staff convenience with larger screen options
Get greater flexibility to view larger orders and more content at once, something a small iPad screen can't offer.
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“ We quickly moved from iPads to Android devices, because we didn't want to forget the date on which they would no longer be valid. The entire process has been very easy for our bartenders, servers, and kitchen staff, with no additional training required, and our team appreciates that the app experience is the same. “We switched 9 devices across two locations in just a few days, and reduced the number of active KDS devices with the larger screen option . ”
Pavel Sirotin , CEO of Bevri
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Want more information about Square KDS on Android?
See the overview in the Help Center for more information. If you have any questions, feel free to contact our team by emailing support@squareup.com .
