Re-send Gift Card

[AshleyMorgan]

I sent a gift card but it did not reach it's recipient.  Is there a way to send the gift card to me and I can forward it on?

[Goldneye]

HI, hopefully this Square Support page will help, scroll down the page for Resend.

https://squareup.com/help/us/en/article/6000-square-egift-cards

[AshleyMorgan]

Hi Terri,

Thank you for responding!  I purchased the gift card from a link on the bakery website that uses Square, but the transaction is not linked to my square account, just the email, so it doesn't show on Dashboard.  I received a receipt for the transaction, but my coworker hasn't received an email.  Is there a way to track the transaction by email address or other items?

Ashley

[Goldneye]

HI, you purchased a card from a different website, not your website? Then you need to contact that website owner so they can search their Gift Card dashboard.