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kghart

Does Square offer conditional, criteria, or quantity based discounts?

I want to put an item on the online store that will be discounted 10% if the quantity is 2 or more.

I tried using pre-discounted price points but the customer still has the option to choose a quantity, which throws everything off when they choose anything but a quantity of 1.

 

I could omit the pre-discounted price points and use a discount code but I only want the code to be applicable if the quantity is 2 or more.

 

Is this possible?

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Message 1 of 155
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tbook Square

Re: Does Square offer conditional, criteria, or quantity based discounts?

Best Answer

Volume Discounts are now available to all sellers!

 

Just go to Items > Discounts >Create a Discount in Dashboard

 

Volume Discount configuration is available under "Auto Apply to Items and Categories"

Message 146 of 155
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Admin

Re: How Do I Apply a Discount to a Quantity of 2 or more?

Hi there. 

 

While you can create and apply discounts with Square, it’s not possible to create conditional discounts that apply if a purchase meets specific criteria. For example, if you wanted to offer a 2-for-1 discount, adding two items to the cart won’t automatically trigger the discount.

 

This is a great idea that others have brought up as well, so I'll definitely let our Product Team know about the request. 


In the meantime, I’d suggest creating a separate bundle items priced for these specific instances e.g. create "2 for 1" as an item and price it accordingly. 

 

Maybe one of your fellow sellers have another work around that they use that they can share with you. 

Message 2 of 155
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TheGrouch

Re: How Do I Apply a Discount to a Quantity of 2 or more?

Hi EJ,

 

what us the status in developing a canditional discount feature in Square?  

 

Even if Square started with a simple quality discount based on $$ volume, or single item quantity volume it would be preferable to having to juryrig the order.  Volume discounts are meant to incent the customer to purchase just one more.  But if the check out experience is long and confusing, it defeats the purpose and you could sour the customer from any future sale.  

 

PLEASE HELP!!

 

Respectfully,

The Grouch

Message 3 of 155
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Admin

Re: How Do I Apply a Discount to a Quantity of 2 or more?

@Revive @TheGrouch Hi all!

 

Unfortunately there aren't any updates in regards to the availability of this specific feature. This is definitely a popular request and we're actively looking into how we can implement it in the best way for Square Sellers, so hopefully our Product Team can get something out for you soon. 

 

I'll be sure to post updates about this if anything comes along, and if you have any work-arounds that you currently use please share them! They might help out your fellow sellers. 

Message 4 of 155
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darinvh

Re: How Do I Apply a Discount to a Quantity of 2 or more?

Would really love to see this feature as well!  I am a former owner of a fully functional POS system.  6 years ago when I moved my retail store to a new bare bones, low overhead location, I left my old POS behind and started using Square.  I've been thrilled with Square and have recommended it to many other retail business owners.  Now, however, my new buisness is growing and becoming more sophisticated.  I re-entered the word of bar codes and scanners this year but am limited with what i can enter with the scanner because we use a lot of volume discounts and it would take too much time and leave open too much room for error to manually apply the discounts after the items have been scanned.  PLEASE WORK ON THIS FEATURE!  Would like to see volume discount applied automatically when specific quantity is reached.  (example: $19.99 each; 3 or more, $18.99 each; 6 or more, $17.99 each)  Thanks!

Message 5 of 155
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Admin

Re: How Do I Apply a Discount to a Quantity of 2 or more?

Thanks for taking the time to share your experience, @darinvh. I'll be sure to share your post with our Product Liaison team, who is always making improvements based on seller feedback. We'll circle back to this thread with any updates on this request.

 

As your business grows, you may also want to keep an eye on our newly released app, Square for Retail. Learn more about the additional tools it offers in Spenser's post: Introducing Square for Retail.

 

Apologies for any inconvenience, and thanks for your patience as we're always working to improve.

Message 6 of 155
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darinvh

Re: How Do I Apply a Discount to a Quantity of 2 or more?

Tom,

 

I see there's been quite a bit of discussion on this topic in the past few weeks.  I just want to reiterate how important this feature is for me and my business.  I'm to the point where for the first time in 7 years I'm starting to think about looking into another system.  My buiness has grown to the point where I need the POS to autmatically calculate volume discounts as we scan in multiples of the same item.  I'm now losing money because of the time it takes to manually enter some of our biggest selling items.  I hope this is something the programmers are activly working on.  Thanks.  

Message 7 of 155
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Mike61

Re: How Do I Apply a Discount to a Quantity of 2 or more?

Does "Square for Retail" work with quantity discounts? 

Message 8 of 155
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VanKalkerFarms Super Seller

Re: How Do I Apply a Discount to a Quantity of 2 or more?

no there is not a feature in Square for retail to handle this yet.

Message 9 of 155
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elaine_p Square

Re: How Do I Apply a Discount to a Quantity of 2 or more?

@TheGrouch quick follow up question on this - would you expect the volume discount to trigger automatically? For example, if you set a purchase quantity of 2 to trigger 10% off, should all carts that have 2 or more have the 10% off discount applied? 

Message 10 of 155
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