x

Loyalty Earn Points Rules Cap?

I wish there were a way to have multiple Earn Points Rule Sets, but since there is only one way I came to the conclusion that (for me) I needed to enter a certain number of points for every item in my inventory. Tedious, but OK, cool. As I entered several items one at a time, I would save the whole thing out every once in a while so not to lose anything. That got me 80% there and then it wouldn't let me add any more items to the rules. Well, it would but it wouldn't save the edit. I thought there might be a cap so I removed some of the less important items to make room for the last 10 or so that I wanted in there. Those were removed just fine and I saved it again. All is well, but it still will not let me add any more items to the rules list. Is there some cap to how many items can be added to the rules list or am I just exceeding the capacity of the programming? I am really not looking forward to having to enter all that again. 😞

 

TL;DR - Is there a cap on how many items can be added to an earned rule list? 

897 Views
Message 1 of 3
Report
2 REPLIES 2

Hello @bobbypintulsa, this is a great question.

 

I'll reach out to our Loyalty specialist when I'm back in the office on Tuesday to get an answer for you. Please hang tight in the mean time! 

876 Views
Message 2 of 3
Report

Hey @bobbypintulsa! I heard back from the Loyalty specialist and there is no limit to the amount of rule set's that you can have.

 

If it blocks you from saving the edits again I recommend try clearing the cache on your web browser and trying again. If the issue persists I recommend reaching out to our Customer Success Team

860 Views
Message 3 of 3
Report