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Hi Square family,
I have currently integrated my items from square to Facebook ( with a lot of problems but I have mostly worked them out)
but now I'm getting stuck on the following.
A lot of my items have descriptions but now they are not being shown/published and comes up with a red "NEEDS ATTENTION" and it will simply not disappear or publish the item regardless of the length of the description. I have refreshed the descriptions, logged out, logged back in tried to open this on another computer and another browser.
can anyone advise a solution or perhaps another possible angle to fix this?
Thankyou
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Hiya @karmacranes,
I noticed it's your first post, welcome to our community 👋 Sorry to hear that trouble bought you to our community.
Are you seeing the "needs attention" error message via Facebook, or your Square Online Dashboard?
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Square online dashboard.
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Thank you for clarifying, @karmacranes!
Please give our team a call on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), so we can take a look into your setting and dive in a bit deeper than we're able to via this forum.
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