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New to Square. Cannot find information about editing an incorrect amount entered at checkout (before a transaction goes through)?
Thank you
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No worries @SweetM - it sounds like you may have been doubling up by adding an item and a custom amount!
Also, if you ever need to remove items or clear an entire sale from the checkout screen, you can click where it says "current sale" then tap the Down arrow in the circle and press "Clear Items".
Hope this helps!
Square, Australia
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Hey @SweetM,
Thanks for getting in touch.
You can edit an amount you've entered at checkout via the keypad by pressing the "C" button on the keypad via iOS, or the backwards pointing arrow on the keypad via Android.
Hope this helps - if you're still having trouble let me know what mobile device you're using and we can take some screenshots of how it should appear for you ๐
Square, Australia
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Oh thank you. Think Iโm getting mixed up by putting in a pre- set โitemโ and then wanting to change the amount in the checkout page.
Iโve organised a โdiscount itemโ for a fixed amount now- that should work to solve the problem.
I โve created a second discount with no dollars attached. I presume that will let me take an amount down by a variable amount.
Iโll look again at the page that shows the keyboard. I feel a bit of a dill not noticing the โCโ!
Thank you
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No worries @SweetM - it sounds like you may have been doubling up by adding an item and a custom amount!
Also, if you ever need to remove items or clear an entire sale from the checkout screen, you can click where it says "current sale" then tap the Down arrow in the circle and press "Clear Items".
Hope this helps!
Square, Australia
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Yes, that helps. Thanks again
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