website not taking orders

[RoyalTSarah21]

hello, my website says its no currently taking orders. I've got it setup in in checkout with the toggle set to yes? The only thing I can think of is that I've got my sqaurespace website redirecting to a crazydomains website?

[Arie]

Hi @RoyalTSarah21,

Thanks for writing in! Welcome to our community 🙂

Have you set up a fulfillment method for your items, e.g pick up or shipping? You can check this by heading to your Square Online Dashboard > Fulfillment. You'll also want to check that your items have a fulfillment type checked, and are in stock. Please give publishing your site again a try, and let us know if your website is showing as secure. 

If you're still seeing this message after going through these troubleshooting steps, give our team a call on 1800 760 137. Our lines are open Mon-Fri, 9am-5pm Melbourne time. You can also contact us via online chat or email:

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Go to "Other"" then "I don't see my issue"

4. Click "Message us" or "Email us"

Please let us know how you go!