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Unanswered Questions

Received email notice that an amount would be withdrawn from my businesslinked bank account and to go to Square Balance page for details, but nothingwas noted t...

Level 3
Posted 21 minutes ago in Troubleshooting
0 Replies

I bought a home and moved and I need to update my address with square banking so my debit card reflects the proper zip code. I've been looking and can not seem ...

Beta Member
Posted 6 hours ago in Square Checking
0 Replies

I want to enter my employees pay because she’s supposed to make hourly and commission but after WEEKS of trying it still isn’t working. Endless customer support...

Level 2
Posted 7 hours ago in Square Staff and Payroll
0 Replies

We have a Square Merchant account with a Teams subscription and currently use the Crew App, which is being migrated to Square.We have two questions:1) Is it pos...

Beta Member
Posted 9 hours ago in Square Staff and Payroll
0 Replies

On my Weebly/Square website, I post some lengthy articles related to the JFK Assassination. I wanted to create Anchor Links (AKA "Jump Links") to allow my users...

Level 1
Posted 9 hours ago in Square Online
0 Replies

Square for restaurants will always display the custom amount on the Menu screen (keypad).Under teams setting we have set permission so only managers have access...

Level 1
Posted yesterday in Square for Restaurants
0 Replies

Here we go again!!!!!! So, after dealing with the memory leak for the last few weeks, that was finally fixed. Now, however they have updated the Dashboard... AG...

Beta Member
Posted Friday in Square for Retail
0 Replies

Purchase Orders are unable to create fractional quantities even if item is sold by pound w .00 precision.We have something sold by the pound. Catalog Units show...

Beta Member
Posted a week ago in Square for Retail
0 Replies

A customer can redeem a reward with square online even if the item is not in the cart. It will just discount the cart the amount of the reward. Then when custom...

Level 3
Posted a week ago in Square Marketing
0 Replies

We're looking to gather the dates for when an appointment was first MADE (entered in our calendar). The goal is to correlate the new appointments made with our ...

Level 3
Posted 2 weeks ago in Square Appointments
0 Replies

Did Square recently make a change for labelcreation? We have used UPS for years as we have the discounts through Square. The account is still linked but we no l...

Beta Member
Posted 2 weeks ago in Square Online
0 Replies

When setting up customers on a weekly, monthly, or ANNUAL Subscription to a Plan I need them to have the option of opting out/in of automatic payments.Also need...

Level 1
Posted 4 weeks ago in Square Invoices
0 Replies

Am I the only one shipping products outside of USA? I need to be able to specify HS numbers for tariffs for each item I ship outside of USA. Why hasn't this bee...

Level 3
Posted 04-10-2024 in Square Online
0 Replies

We're looking at service charges but don't really see any difference from having a regular Item equal to the cover charge. Either way we want to add it to open ...

Level 3
Posted 03-26-2024 in Square Point of Sale
0 Replies

I have been trying to add product tags to photos on IG and the options that are coming up are from my old shop, I have deleted all the items probably 2 years ag...

Level 1
Posted 03-26-2024 in Troubleshooting
0 Replies

I'd like to give my team access to Square Photo Studio. When they attempt to log in to Photo Studio, they receive an "Only the business owner can authorize appl...

Level 3
Posted 03-25-2024 in Square Staff and Payroll
0 Replies

I have added a seasonal special to our stores menu, and I had issues originally having the newly created Springtime special even show up on the POS/homescreen.N...

Level 3
Posted 03-20-2024 in Square Point of Sale
0 Replies

If you go to an Item in Item Library and scroll all the way to the bottom where it shows the Payment Link, it's always the same for me, no matter the item, but ...

Beta Member
Posted 03-20-2024 in Square for Retail
0 Replies

I set up Square for Restaurant's free trial on our POS Ipad this week (We already use Square). I've noticed a couple of the functions don't work, particularly t...

Level 3
Posted 03-15-2024 in Square for Restaurants
0 Replies

I was attempting to set up an inventory transfer from location A to B. However, there is no 'save' option for this transfer, meaning I had to complete the trans...

Level 3
Posted 03-15-2024 in Square for Retail
0 Replies