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Live Q&A with the Square Beta Team!

On Wednesday the 4th of December at 2pm PT/ 5pm ET we’re hosting our first ever Square Beta Live Q&A


Have you ever considered being part of Square Beta and using the Beta App? Would you like to be on the front line of product releases and updates? Want to drive meaningful change for your business and those around you? We want to work with you to make sure our products are not only useful but also invaluable for your business.

 

Our own @lindsaybee  and @Howard and myself, will be here to answer all your questions live on December 4th at 2pm PT

 

Square Beta offers our Sellers the chance to do all the things above. We know you have Feedback and Requests - now is a great time to get into our specific Beta Community where you’ll be influencing the next product launches. 


Here are some example questions:

  • What is the benefit of being in a Beta Program?
  • What is the best way to offer Feedback or report a bug?
  • What do you need from me as a Beta Seller?
  • Do Feature Requests actually go anywhere?

 

Click Reply below to ask your question and we’ll answer every question on Wednesday the 4th of December!

 

To join our Private Beta Seller Community check out this post in the Community, request to join, and download the Beta App to get started!

 

Screen Shot 2019-10-31 at 8.33.23 AM.png

 

kellyj
Technical Program Manager: AI
Square Inc
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Re: Live Q&A with the Square Beta Team!

Hiya Community! 

 

We're here and about to begin answering all your questions on this rainy Wednesday in San Fransisco. 

 

If you have further questions, feel free to post them and we'll get to them as we are able.

 

@Howard @lindsaybee and myself! 

 

Communitypost.jpg

 

1 Best Answer
Admin

Best Answer

The Takeaway:

 

Thank you so much for joining us for our first ever live Q&A with the Beta team. It’s taken us a few days to really organize our thoughts around the takeaways - but we’ve identified these few things.

 

  1. We had a great discussion around Feature Requests - not just your the Feature Requests that were asked in the thread, but we’ve identified some pain points in the request process. We’re focusing on ways to organize and give the broader community insight into what is happening with your feature requests - whether it’s in production or just being tracked until we can work on it.  We’re hoping to have a new system in place in the next few months. 

  2. The Beta team is looking for participants who would like to be actively involved in the beta process. That means running your business on the Beta App, being involved in our Beta community to share your feedback, bugs, and feature requests for the product.

    Doing so gives you access to other private Betas that we recruit for from our specialized community. Becoming part of the Beta Community of Sellers and participating in the program will help us identify your business for further private beta’s and offer exclusive access to the programs as they launch.

  3. Being a beta tester for Square allows you to have access to features and changes before general release. Although the product goes through stringent testing before going to Beta, bugs may arise from time to time. In the case that you do have an issue affecting your day-to-day sales, make sure you report the bug here in our Community, and switch over to the Point of Sale App (the released version). Doing so will allow you to take payments as expected and continue to charge and track your transactions.

 

To get started in Beta - please request to join our Beta Community. Download the App from the Google Play store or Download TestFlight from the Apple Store, login with your typical login and get started.

 

 

highfiver.gif

 

kellyj
Technical Program Manager: AI
Square Inc

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@SmartyPantsJane Hi there!

 

Yes, you can read through all the questions and answers and post a few of your own for a live response from one of us. Thanks for being here!

lindsaybee
Beta Team Lead, Square
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Best Answer

The Takeaway:

 

Thank you so much for joining us for our first ever live Q&A with the Beta team. It’s taken us a few days to really organize our thoughts around the takeaways - but we’ve identified these few things.

 

  1. We had a great discussion around Feature Requests - not just your the Feature Requests that were asked in the thread, but we’ve identified some pain points in the request process. We’re focusing on ways to organize and give the broader community insight into what is happening with your feature requests - whether it’s in production or just being tracked until we can work on it.  We’re hoping to have a new system in place in the next few months. 

  2. The Beta team is looking for participants who would like to be actively involved in the beta process. That means running your business on the Beta App, being involved in our Beta community to share your feedback, bugs, and feature requests for the product.

    Doing so gives you access to other private Betas that we recruit for from our specialized community. Becoming part of the Beta Community of Sellers and participating in the program will help us identify your business for further private beta’s and offer exclusive access to the programs as they launch.

  3. Being a beta tester for Square allows you to have access to features and changes before general release. Although the product goes through stringent testing before going to Beta, bugs may arise from time to time. In the case that you do have an issue affecting your day-to-day sales, make sure you report the bug here in our Community, and switch over to the Point of Sale App (the released version). Doing so will allow you to take payments as expected and continue to charge and track your transactions.

 

To get started in Beta - please request to join our Beta Community. Download the App from the Google Play store or Download TestFlight from the Apple Store, login with your typical login and get started.

 

 

highfiver.gif

 

kellyj
Technical Program Manager: AI
Square Inc
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I am insteresed in learning about your mobile easy cart and how I can be a beta tester.  Please  advise.  {private information redacted by moderator}.

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Admin

@JaniceBradley

 

Thanks for reaching out.


If you have already set up a ecom site through our Online Store Options, the ability to use the check out link should be active to you. This has been rolled out to anyone using the Square Online Store.

 

This support article should help you get started!

 

Also I've redacted your phone number due to the nature of this public forum. We try to keep that kind of information private to you. 😃

kellyj
Technical Program Manager: AI
Square Inc
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