How do I add a flat rate for shipping in my new Square Online site?

[bfcoffee]

[The title of this thread has been edited from the original: Flat rate shipping in new online store]

Can’t find any threads addressing the new online store with shipping issues- I’m trying to keep my flat rate shipping cost always applied to orders that i had with the old store, until I can get all the extra accounts and costs associated set up with the various carriers to function smoothly in the new store. The new online store automatically took away my flat rate shipping and now I’m losing $$ on orders! I can’t find where/how to instate a flat rate. 
halp!

[marmayle15]

How do I use flat rate option? How do I know how much to charge for shipping? I've looked all over and can't find the right answers. Most the items I would be selling weigh less than 1 lbs. When I looked up USPS or UPS standard flat rate price its $9.65 that seems so high for a item so small. What am I doing wrong? Any feedback would help!

[99aviatrixes]

You can add the flat rate $4 shipping and we will utilize a small bag to ship it as opposed to the flat rate envelope. 

[beachy7]

I just had my first sale in my online store. They were given free shipping. That's okay because they were a new customer but I don't want that to continue. I set up my shipping charges when I made my website; at least I thought I did.

[frances_a]

Hello @beachy7 !

Sorry to hear your customer was not charged shipping. 

You can learn more about how to set up shipping rates here. 

If you continue to run into issues, share your Online store's web address and I'll be happy to take a look.

Thank you.