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Unanswered Questions

I am unable to create or update items in my inventory. It says "We're sorry, but something went wrong" any time I try to save an item in Item Library. I wasn't ...

Level 1
Posted 3 hours ago in Troubleshooting
0 Replies

Hello Seller Community! 👋 We are in the process of updating labels and tags used within the Community so they make better use of both features. The way they s...

Admin
Posted 4 hours ago in Community Discussions
0 Replies

My setup guide is stuck at 2 steps that won't complete.1 - they want me to add payment info for subscription services. I've done that. They're telling me I stil...

Level 1
Posted 4 hours ago in New to Square
0 Replies

We're a coffee roaster and shop and we use Square Loyalty to do a 'buy 10, get 1 free' specifically on our Whole Bean Coffee category only.When we first got Squ...

Beta Member
Posted 4 hours ago in Square Loyalty
0 Replies

I understand how to TRANSFER Items from one location to another. I also understand how to manually add multiple items to the transfer queue and then "Bulk" tran...

Beta Member
Posted 5 hours ago in Questions & How-To
0 Replies

Hi everyone!!!My name is Nate and I'm an online personal trainer. Lately I've been really digging into what square has to offer for such a unique sale on a POS ...

Level 1
Posted 6 hours ago in Square Online Discussion
0 Replies

I need to run a report that includes customer name and 3 modifiers. How can I accomplish this? For example the report should haveCustomer name Modifier 1 ...

Level 1
Posted 6 hours ago in Square Online Discussion
0 Replies

My name is Dayna Boshard. I own Benchmark Barbershop in Southern Utah and have been with Square for 5 years now.Does Square get involved in giving back? I am lo...

Beta Member
Posted 7 hours ago in General Discussion
0 Replies

About a month ago I stopped receiving biweekly reminders from Square about upcoming payroll. Does anyone know how to turn them back on? Thanks!

Level 3
Posted 11 hours ago in Square Payroll
0 Replies

I saw several threads from 2019, but none recently, related to the near impossible to distinguish white and grey color scheme used in the calendar on desktop br...

Level 3
Posted yesterday in Square Appointments
0 Replies

I can't for the life of me find the way to deposit checks to my Square checking account. I have gone to POS balances but there is no "add money" option. Any hel...

Level 1
Posted yesterday in Square Checking
0 Replies

I've added the embedded link (form code) to my website for email collection.They can subscribeThey can pass the bot testThe confirmation page doesn't work. What...

Level 3
Posted yesterday in Troubleshooting
0 Replies

I was about to send an email marketing campaign AND use the feature that also posts on FB as well as the email campaign. BUT when I saw what would post to FB th...

Beta Member
Posted yesterday in Square Marketing
0 Replies

Keep getting the response "not available for some users" when I try to enable online checkout. Can't find out why? I get the same message when trying to use QR ...

Level 3
Posted yesterday in Troubleshooting
0 Replies

I sent an email August 3rd and it shows as sent that date, however some customers are received it yesterday August 8th. The email had time sensitive content and...

Level 1
Posted yesterday in Square Marketing
0 Replies

Hey all!I run a hot tub business, and one of my main features is valets for my customers tubs. I have the option where I give them a 10% discount if they pay in...

Level 2
Posted yesterday in Square Appointments
0 Replies

All of our pickup order times will vary depending on a lot of factors. I would like to be able to simply tell the customers when an item will be available in th...

Level 1
Posted yesterday in Troubleshooting
0 Replies

Is there a way to track orders from customers that placed an order over a message, Facebook group, or any other form of social media? Somewhere to show “order s...

Level 2
Posted yesterday in Questions & How-To
0 Replies

Usually I download a CSV of my Square items into my accounting software by going to balance and then all activity.There no longer seems to be an option for csv ...

Level 2
Posted Monday in Square Checking
0 Replies

I am emailing purchase orders to my vendors but they don't show up in my sent mail. Where might they be so that I can sure that they are going out? It was worki...

Level 1
Posted Monday in Square for Retail Discussion
0 Replies