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Unanswered Questions

When a customer is booking a service, I want them to be able to enter some more information before they book said appointment. I need to know the make, model, a...

Level 2
Posted 3 hours ago in Square Appointments
0 Replies

My Square Appointment booking site rescheduled a client on my behalf smack during another appointment with another client. What gives?

Level 3
Posted yesterday in Square Appointments
0 Replies

Is there a way to edit my calendar view on desktop in the appointment settings so that my calendar only shows open hours? I have looked in all of the settings b...

Beta Member
Posted yesterday in Square Appointments
0 Replies

We have a horseback riding business where you can book a 1hr trail for up to 7 people. There are 7 price variations to reflect the option they choose. Once they...

Level 1
Posted Tuesday in Square Appointments
0 Replies

We're looking at service charges but don't really see any difference from having a regular Item equal to the cover charge. Either way we want to add it to open ...

Level 3
Posted Tuesday in Square Point of Sale
0 Replies

I am going to create a thread as often as I can until someone at Square acknowledges the many threads asking for this information. Square needs to acknowledge t...

Beta Member
Posted Tuesday in Square Online
0 Replies

I have been trying to add product tags to photos on IG and the options that are coming up are from my old shop, I have deleted all the items probably 2 years ag...

Level 1
Posted Monday in Troubleshooting
0 Replies

I am new to Square, I sent out my first invoice but it does not look like the "modern version template" I have clicked on and saved. I sent an invoice to myself...

FJV
Level 1
Posted Monday in New to Square
0 Replies

I'd like to give my team access to Square Photo Studio. When they attempt to log in to Photo Studio, they receive an "Only the business owner can authorize appl...

Level 2
Posted Monday in Square Staff and Payroll
0 Replies

Hello everyone, I'm currently working with a client who would like me to create a button for dietary preferences on their Square online store. I will use the em...

Level 1
Posted Monday in Square Online
0 Replies

1. Some or all of my customers are not getting their tracking info when we ship their orders.2. The search function for orders kind of sucks. On the old "Square...

Beta Member
Posted Monday in Square Online
0 Replies

I have added a seasonal special to our stores menu, and I had issues originally having the newly created Springtime special even show up on the POS/homescreen.N...

Level 3
Posted a week ago in Square Point of Sale
0 Replies

You used to be able to set a custom email address as the sender for marketing emails so it would look more personal instead of coming fromxyz1000@squaremktg.com...

Level 1
Posted a week ago in Square Marketing
0 Replies

We'd like to change "Thank you for your purchase." on the email receipts people get when they make a donation on our website to "Thank you for your support." It...

Level 1
Posted a week ago in Customer Directory
0 Replies

I was working on a website with a friend when he asked me to look at the page he was working on. When I clicked on the page, I was told I couldn't look at the p...

Level 1
Posted a week ago in New to Square
0 Replies

If you go to an Item in Item Library and scroll all the way to the bottom where it shows the Payment Link, it's always the same for me, no matter the item, but ...

Beta Member
Posted a week ago in Square for Retail
0 Replies

We are having a few frustrations with the latest update. Changing quantities in a cart, if the cart has been saved and reopened you can not use the +/- buttons ...

Beta Member
Posted a week ago in Square for Retail
0 Replies

I have recently set up our Channel Listing for Google. Products have been uploaded and Google Merchants Account has been created, linked and website has been ve...

Level 3
Posted a week ago in Square for Retail
0 Replies

I set up Square for Restaurant's free trial on our POS Ipad this week (We already use Square). I've noticed a couple of the functions don't work, particularly t...

Level 3
Posted 2 weeks ago in Square for Restaurants
0 Replies

I was attempting to set up an inventory transfer from location A to B. However, there is no 'save' option for this transfer, meaning I had to complete the trans...

Level 2
Posted 2 weeks ago in Square for Retail
0 Replies