x
Unanswered Questions

I own a bridal store where items are non-refundable after purchase. Our policy is written on every entry door and register and staff are mandated to tell custom...

Level 1
Posted yesterday in Square for Retail
0 Replies

I had a support request in recently, spoke with support for a while over the phone. I have on camera a customer pressing a tip button, but the tip not showing o...

Level 1
Posted yesterday in Square Point of Sale
0 Replies

I'm not sure if I'm asking the right question. I have an embroidery shop and I'm looking to have certain items create an order when rung up in the POS.For insta...

Level 2
Posted yesterday in Square for Retail
0 Replies

Does anyone know how to fix the square team app not updating time cards? I recently closed my payroll account back in March however the app still isn’t updating...

Level 3
Posted yesterday in Square Staff and Payroll
0 Replies

My square terminal doesn't connect to my Samsung. When I hold the button for three seconds the lights flash but they blink red when I let go of the button. I en...

Level 3
Posted yesterday in Troubleshooting
0 Replies

Hi,Is there a way to allow my customers to manually apply a discount code at check out if they their order already qualified for an automatic discount? For exam...

Level 1
Posted yesterday in Square Online
0 Replies

Heyy all. I've had A LOT of issues with Weebly over the years that our company has dealt with because it really is such an easy-to-use affordable option... We u...

Level 1
Posted yesterday in Troubleshooting
0 Replies

Mi stock de items Librery en square retail esta correcto pero en square online no, me indica sold out. o 0 que puedo hacer. ya que lo desactivo lo oculto le dig...

Beta Member
Posted Thursday in Square Online
0 Replies

I can't seem to find a way to delete sections on a floor plan. I created a section just to mess with the settings but I can't erase it. Even if I erase the whol...

Beta Member
Posted Thursday in Square for Restaurants
0 Replies

How do you look up coupon and reward codes on square for restaurants?

Level 1
Posted Thursday in Square for Restaurants
0 Replies

I decided to use the free square website. I want to add featured items. However, whenever I click on Custom Selection and then click on choose items, nothing ha...

PJG
Level 1
Posted Thursday in Square Point of Sale
0 Replies

Square has a major issue with tips not being attributed to the correct employee or being unattributed to any employee. Spent two hours on the phone with custome...

Level 1
Posted Thursday in Square Appointments
0 Replies

after entering one sku in a PO....it will not move to the next screen. It goes directly back to first page. Sometimes get the red line notice. I have closed dow...

Level 3
Posted Thursday in Square for Retail
0 Replies

Hi,I’ve been attempting to link my debit card to my Square account to add money but it continues to say “pending” and no email for verification has come through...

Level 1
Posted Thursday in Square Checking
0 Replies

Getting a message that payment FailedManually entered all CC information, number correct, exp. date correct CV # correct Zip CorrectSays Go back something went ...

Level 1
Posted Thursday in Square Point of Sale
0 Replies

Is there a way to change the layout of printed checks, check at top and stub at bottom for instance?

Beta Member
Posted Thursday in Square Checking
0 Replies

I'm a Christian bookstore owner. We offer a personalization service where we imprint customer names on Bibles. We charge a flat, non-taxable fee for this servic...

Level 1
Posted Wednesday in Square Register
0 Replies

We sell supplements. I have a supplement with different dosages, so I've created a variation for each dosage under the Supplement. How do I archive a single var...

Level 1
Posted Wednesday in Troubleshooting
0 Replies

I am currently working on building a site on Square Online (Plus Plan) and then transferring my domain. I am opening a brick and mortar store that will work sim...

Level 1
Posted Wednesday in Square Online
0 Replies

This didn't used to happen few years ago, but in the past few months we noticed that pickup orders have the total the customer paid printed on the top of the or...

Beta Member
Posted Wednesday in Square for Restaurants
0 Replies