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Unanswered Questions

Hi Sellers! 👋 We’ve recently improved customer data accessibility on Android for users who use accessibility tools or who need visual assistance. Now you can ...

Square
Posted 12-06-2023 in Product Updates
0 Replies

I've noticed there's a new option in invoices under shipping - a toggle button- that says "create order for shipping". We had this turned on.. but noticed a pro...

Super Seller
Posted 11-25-2023 in Square Invoices
0 Replies

I usually check squareonline, shipstation, usps, etc. once in a while to see how their prices compare because intl shipping is so expensive. So today in the "re...

Level 3
Posted 11-21-2023 in Square Online
0 Replies

I am trying to use the "donation" feature in Square Online, and in particular, I want to allow custom donation amounts.Our website was originally created in wee...

Level 1
Posted 11-19-2023 in Square Online
0 Replies

When my customers visit my appointments page, I would like for them to be able to see services in categories. Either all massage services or hair services. Is t...

Level 1
Posted 11-19-2023 in Square Appointments
0 Replies

My weebly account got suspended for some reason and I need to reactivate it. How do I do that? I need to know soon because I have to submit this portfolio befor...

Level 3
Posted 11-19-2023 in Troubleshooting
0 Replies

The on hand column has not been updating to actual stock on hand for the past few days. I rely on this report to know what to reorder. However, inventory added ...

Beta Member
Posted 11-19-2023 in Square for Retail
0 Replies

Hello,How do I add a custom attribute to a modifier? I am able to do so for Items and Variations but I also need to do so for Modifiers. According to the link b...

Level 3
Posted 11-18-2023 in Square Point of Sale
0 Replies

i am able to factory reset my register to get my display working, only when the software update is pushed will my display break, if you would not updating my so...

Level 3
Posted 11-18-2023 in New to Square
0 Replies

Hi- I run a pastry pop-up truck and we pop-up at different markets. We're hoping to use the preorder feature to sell pastry packs before each market for pickup....

Level 3
Posted 11-17-2023 in Square Online
0 Replies

I created a checkout link for an online workshop. It worked fine for the first person to register.Then I changed the date of the workshop. Now that the original...

Level 1
Posted 11-16-2023 in Troubleshooting
0 Replies

We input the GTIN for our products as sometimes we have a different sku. Lately every time we scan in a GTIN into the provided space (not as an auto create) the...

Beta Member
Posted 11-16-2023 in Square for Retail
0 Replies

Hi! I sell packages of services online. When I create the link for it, "Select Option" shows up. Naturally, there is nothing in it because I don't have options....

Super Seller
Posted 11-16-2023 in Square Online
0 Replies

I need a report that lays out invoices from the past month, which shows all of the items orders + modifiers. Does anyone know how to do this please?

Level 3
Posted 11-16-2023 in Square Invoices
0 Replies

We would like to duplicate this. https://checkout.square.site/buy/LCV4KDYQZS7W5EHJKCBVUYSJ?fbclid=IwAR23E6p17MF5uA4uQ9GNiAiNeL3gW8ra1_0MdjwoZ1MvuuWAc-fjPrRkT6gH...

Level 1
Posted 11-16-2023 in New to Square
0 Replies

The last APO address checkout was July 2023. I changed nothing, but now those serving our country can't checkout and have their packages shipped to them at APO ...

Level 3
Posted 11-16-2023 in Troubleshooting
0 Replies

I have two sites on Weebly, one is currently Performance and I want to downgrade it to Professional. How do I get this done? There is no option for me to do thi...

Level 3
Posted 11-15-2023 in Square Online
0 Replies

After years of 100% reliability, as of today customers selecting items on our Weebly hosted website can't complete an online purchase, as the final "Checkout" b...

Level 3
Posted 11-15-2023 in Troubleshooting
0 Replies

My balance and my transactions aren't syncing. My balance is failing to update with over $150 not accounted for.

Level 3
Posted 11-15-2023 in Square for Retail
0 Replies

I contacted support to ask why i am missing money for today's sales. They just said we are fixing the problem. Is anyone else having the same issue?

Level 1
Posted 11-15-2023 in Square Register
0 Replies