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Unanswered Questions

When editing appointment in "Square Appoinments"We set Send Notification Type as "None" :Expected behavior is that customer will not be notified (as stated when...

7 - Protege
Posted yesterday in Square Appointments
0 Replies

Since yesterday, my online store has been showing my items as Not Available. What happened? What should I do to fix it? Here is a link to my store: www.caribbea...

5 - Supporter
Posted yesterday in Square Online
0 Replies

i've tried everything to link my Insta to my account and I continue to get"instagram user name is invalid". i've used the full https link and also just the@My n...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

i tried to add items to my square online items. they show up in my retail app but wont show up on my website i have tried everything. yes i have my items set to...

5 - Supporter
Posted Friday in Square Online
0 Replies

Prior to the Online Orders page merging onto the Orders page, we has business owners had the option to uncheck a box notifying our customers that an order has s...

8 - Enthusiast
Posted Friday in Square Online
0 Replies

Square Online is adding $1.40 in "tax" to our $18 monthly cost. There is no sales tax in Oregon so how can I get them to stop making this charge?

5 - Supporter
Posted Friday in Square Online
0 Replies

Hi! How do you update the footer address on emails? I have 2 locations and it looks like it is locked with the first salons address.

Square Champion
Posted Friday in Square Marketing
0 Replies

I have set hours throughout the week, but would like to add "by appointment only" for Saturdays. I would love any recommendations on how this would best work.

5 - Supporter
Posted Friday in Square Appointments
0 Replies

Hello everyone,I receive questions about this feature almost daily. When a customer is checking out and an item in their cart already has an automatic discount,...

7 - Protege
Posted Friday in Square Online
0 Replies

Is customers being created after a purchase through a Payment Link in Square?

5 - Supporter
Posted Friday in Customer Directory
0 Replies

I write this post primarily to raise awareness to the users that they may run into changes in how the Square for Retail Register system works today, and at the ...

8 - Enthusiast
Posted Friday in Square for Retail
0 Replies

One of our admins is having an issue with being able to see and post to team messages in square teams. We transitioned from Crew app and he had an old account w...

5 - Supporter
Posted Thursday in Troubleshooting
0 Replies

Sorry if this is in the wrong location.We run a weekly film club/premiere night, and are transitioning into using square for our ticketing, merch, etc. (previou...

5 - Supporter
Posted Wednesday in Square for Retail
0 Replies

I love the tap to pay feature on iPhones and it has been working fairly well. However, I seem to run into problems when the customer is using a metal credit car...

5 - Supporter
Posted Wednesday in Square Point of Sale
0 Replies

Has anybody had this issue since the whole category integration thing has happened. Up until yesterday, all my items were in the correct categories. I have my i...

7 - Protege
Posted Tuesday in Square Online
0 Replies

I'm hosting a retreat and created a payment link for students to enter their purchases. The amount of purchase will vary, so the student will enter the amount.W...

5 - Supporter
Posted Tuesday in Square Point of Sale
0 Replies

Can the QR code payment link on invoices be removed?

6 - Contributor
Posted Tuesday in Square Invoices
0 Replies

I know that this is using iOS beta software but I thought I'd ask if anyone in the community has seen this issue. I have 2 different Square readers that connect...

5 - Supporter
Posted Tuesday in Troubleshooting
0 Replies

I used to get an email notification when a customer paid a 50% deposit on an invoice. I no longer get emails when I get a partial payment on an invoice and I mi...

5 - Supporter
Posted Tuesday in Square Invoices
0 Replies

I have created multiple images for a banner image in Canva 2000 x 1000 px.None of these images fit into the frame that the online web editor provides. All of th...

7 - Protege
Posted Tuesday in Square Online
0 Replies