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Unanswered Questions

I am hoping someone can help me. I have added Delivery as an option to my Square Website. But it isn't showing. I've made the updates in my Customer Fullment an...

Level 3
Posted 11-15-2023 in Square Online
0 Replies

Hey there! So I'm pretty new to using Square, and I am having an issue with my services page. When I look at it from my account, it shows all my services I offe...

Level 3
Posted 11-15-2023 in Square Appointments
0 Replies

Is there a way I can put a permanent note on a project, and have it viewable to the customer when I share the project with them? Currently it is only showing th...

Level 3
Posted 11-14-2023 in Square Invoices
0 Replies

Hey guys new to square how do you add signature required during checkout for invoices on Square app or the invoices app? Is it in the contracts area I still can...

Level 1
Posted 11-14-2023 in New to Square
0 Replies

It’s saying activate this location through appointment plus on your web dashboard before proceeding. It’s not letting me have my square appointments. Also I got...

Level 1
Posted 11-13-2023 in Square Appointments
0 Replies

Hello, anyone has successfully imported text subscribers? I have a scheduling software (MoeGo) where I collect all the client information (phone number, address...

Level 3
Posted 11-13-2023 in Square Marketing
0 Replies

I have different categories of my services, but it doesn't show as separate tabs and I have only one "Services" tab, while I want to divide it into several tabs...

Level 3
Posted 11-13-2023 in New to Square
0 Replies

When I try to Upgrade my old Weebly account while in Square it goes to a page that is essentially blank. My organization needs to be able to have password prote...

Level 1
Posted 11-13-2023 in Troubleshooting
0 Replies

Hello @katieand@JJ_,I am reaching out to you as I am having an increasingly frustrating time with the Square CBD process.We have been working with the same paym...

Level 3
Posted 11-13-2023 in Troubleshooting
0 Replies

Is it just me or has customer service completely tanked in the last year at least? Like it’s truly ineffective. Every time I call, I have to be transferred 5 ti...

Level 3
Posted 11-13-2023 in Square Appointments
0 Replies

I understand that when a customer PURCHASES a gift card, they do not accrue Loyalty Points. However, we are running into a couple issues. We do not want people ...

Level 1
Posted 11-13-2023 in Square Loyalty
0 Replies

Currently Campaign Reports only offer information on who received and who opened a campaign email.Is it possible to see who did NOT open the email? Isn't that w...

Level 3
Posted 11-13-2023 in Square Marketing
0 Replies

I have no idea what is wrong or how to fix it. When I go to the order I have, then click on create shipping label. It takes me to another page that says there i...

Beta Member
Posted 11-13-2023 in Troubleshooting
0 Replies

Hello -I'm wondering if anyone can tell me how to fix the way our item photos are displaying online?The thumbnail images are overlapping the main image. They di...

Beta Member
Posted 11-13-2023 in Square Online
0 Replies

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Level 3
Posted 11-13-2023 in Troubleshooting
0 Replies

I'd like the "sub" conversational modifier to behave like the "no" and "allergy" modifiers where they ignore any attached price. Is it possible to change that b...

Level 3
Posted 11-12-2023 in Square for Restaurants
0 Replies

... The two existing boxes are adjacent on the page vertically. I need to insert a third text box in between them.I cannot move the boxes to make room for the n...

Level 3
Posted 11-12-2023 in Square Online
0 Replies

Is anyone else experiencing an issue replying to customer messages? Whenever I try and reply it instantly fails with a "Failed to send. Retry" and the error in ...

Level 3
Posted 11-12-2023 in Troubleshooting
0 Replies

Hello. I am a new hair salon owner. I would like to know how to share the appointment book with my staff so they can view it from home. Would they need a separa...

Level 3
Posted 11-12-2023 in New to Square
0 Replies

For your reference this is Case #: 86642289Subject: My customers fill out an online form on my site. When done and submitted, the form is sent to me...Questions...

Level 3
Posted 11-12-2023 in Troubleshooting
0 Replies