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Unanswered Questions

Hi,I had myself, the owner, incorrectly marked as tip-eligible. Our tip distribution method is set to pool tips among all eligble workers who are clocked in. We...

Beta Member
Posted 3 hours ago in Troubleshooting
0 Replies

Square's Shipping Profile system - in a word... atrociousYou're given a "default" profile to use for everything UNLESS you create a custom profile and assign it...

Level 3
Posted 3 hours ago in Square for Retail
0 Replies

I have space we are setting up as a food truck rodeo with three spaces. The three spaces are available from 7am to 10am and 11am to 2pm. I have created a calend...

Level 1
Posted 8 hours ago in Square Appointments
0 Replies

Hi, I will give mediumship readings at a huge fair. I would like to set up a page or link to a schedule for that day that will allow people to book a 15-minute ...

Level 1
Posted 9 hours ago in Square Appointments
0 Replies

Every time I go to edit my website, the website doesn't populate and stays blank. How come? How can I fix this? I already restarted my laptop and cleared my tab...

Level 1
Posted 9 hours ago in Troubleshooting
0 Replies

Can Estimates generate Appointments? And if so, how?

Level 1
Posted 11 hours ago in Square Invoices
0 Replies

I don't see "Free Trial" as an option when creating a subscription plan. Is that option no longer available? It is listed as one of the features of Square Subsc...

Level 1
Posted 11 hours ago in Troubleshooting
0 Replies

I am not sure if this is a bug or if I am just missing it....It seems that when I set up orders (for my suppliers) on the Register using Inventory->Orders, I ca...

Level 4
Posted 19 hours ago in Square Register
0 Replies

How can I remove the PayPal icon from the bottom of the checkout page? I have PayPal disconnected as a payment choice and so customers cannot use it to pay, but...

Level 1
Posted 21 hours ago in Square Online
0 Replies

Hi there! I am trying to figure out how to make custom customer profile fields required when customer books an appointment.I have added in Instagram handle and ...

Level 1
Posted yesterday in Square Appointments
0 Replies

I need to have two calendars for one business.My colleague will begin refering clients to me when his schedule is full for a percentage of my session rate.We ne...

Level 2
Posted yesterday in Square Appointments
0 Replies

Does anyone use this app? Is it helpful? Trying to decide between this and Quickbooks

Level 3
Posted yesterday in Square for Retail
0 Replies

I am looking to pull a report of items without a cycle count or an item list with cycle count performed.

Level 3
Posted yesterday in Square for Retail
0 Replies

We replaced an iPad based POS with the Square (all in one) Register. However, when printing online order tickets, the customer specified shipping method for the...

Beta Member
Posted yesterday in Square Register
0 Replies

We have been with Square for about 5 years selling CBD and suddenly have been deactivated without reason. It seems impossible to actually get a live person who ...

Level 1
Posted yesterday in Troubleshooting
0 Replies

I am getting a message that says my shipment of an order is past due. How do I change the number of days that is set as a default?

Level 3
Posted yesterday in Square Online
0 Replies

Ever since Metrics has been added to inventory on the inventory tab, my employees have access to this information. How can I take this permission away. Cannot f...

Level 1
Posted yesterday in Square Register
0 Replies

Can someone who has done a mobile deposit with a check through square let me know how long it takes? I know the generic answer I've seen was 1-6 business days b...

Level 2
Posted yesterday in Square Checking
0 Replies

I had a shipping profile and had to make a new one because I wasn't charging enough for one of my sites. But now it refuses to use that shipping profile and I e...

Level 1
Posted Thursday in Troubleshooting
0 Replies

Why can't we see some products in sell-through reports even though they are purchased within 6M or 1Y?

Level 1
Posted Thursday in Troubleshooting
0 Replies