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Has anyone had an issue with weebly online website and their links being turned off? For example my

Has anyone experienced your issues since the end of March with the weebly website synced with Square?  Issues such as your contact form email notifications being changed or button turned off. Recently my online ordering button was turned off and my "contact us" form entries submit button was turned off. I no longer received the customers questions, communication or orders. Therefore, we lost online sales for 2 weeks and were unaware of this change until a customer contacted us on the phone. Since March 30  we have not received any online sales which is totally unusual since our stores majority revenue was from our online sales daily.

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Square Community Moderator

Welcome to the Community, @observation

 

Thank you for bringing up these syncing issues. Could you call into our CS Team about these? 

 

That way they could get an engineering ticket created, so it can be investigated further. Also, it helps us keep a record of issues like this. 

 

 

 

Kassi
Community Moderator, Square
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