Help Needed With Online Preorders!

[freedomsforage]

I have just started online preorders for my food service. I am wondering why the money is not showing up in my bank account. Also the only place I can view what orders have been placed is on my laptop on the square home page, and not my square app. Ideas, thoughts?

TIA!

[sayra]

Hello, @freedomsforage. 

Regrettably, we are unable to furnish account-specific details due to the nature of this platform. Nevertheless, we can verify that the most recent deposit to your linked bank account occurred yesterday (1/7/24 at 7:07pm MST).

For a more detailed overview of your Square deposits, kindly proceed to your online Square Dashboard and navigate to Balance > Activity > Transfers. Once there, select any transfer from the list, and click "View details" for a comprehensive breakdown of the transaction. We appreciate your understanding and encourage you to explore your Square Dashboard for a more personalized insight into your account activity.

If you have any further questions, please contact us directly to help you look into your account further. 

Thank you.