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Many of the emails that are sent to my customers on my behalf are marked as junk. I know a bit about how email works. It appears the the DMARC is failing because the messages look like they come from my email address, when they are actually being sent by promote.weebly.com. So from the recipient's perspective, my email address is being spoofed. How do I fix this?
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1 REPLY 1
Welcome back to the Community, @klayware -
Most of the time this would be a setting the customers have with their email provider. They would need to mark your address as safe, so the emails will go to their Inbox instead.
Please let me know if you have any other questions.
Kassi
Community Moderator, Square
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Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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