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Beta Member

Online store says not secure

how long does it take for new sites to secure.   Mine is not a new site but I changed the URL and republished with a lot of changes and now it says not secure.   I just want to know that this will resolve itself or if I need to have someone look at it.  thanks 

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Square Community Moderator

Hey @Rawadk,

 

Thanks for posting in the Seller Community. Really sorry to hear about this issue you've been experiencing.

 

Any change to the DNS settings can take 24-48 hours to update on the backend. You will also need to make sure the domain is properly pointed to our IP address, that there are no AAAA records, and that the SSL is enabled.

 

If you're using the Square Online Store, you can unpublish (from Website> General Settings) and then publish again from within the editor.

 

Let me know which of these suggestions/steps you've tried already. I look forward to hearing from you. 

Ashley C
Community Moderator, Square
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