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Beta Member

Dynamic automatic gratuity

give us a feature where we can do multiple different percentages for automatic gratuity 

 

for dine in larger parties we do 20%

but for Togo phone orders we do 10%

 

we can’t do that currently.

 

this would help us so much 

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Square Community Moderator

Noted!! Thanks for sharing your ideas!! I'll reach out to our Product Team to see if this request has been surfaced before. 

 

@sbrockz

Justin
Community Moderator, Square
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Message 2 of 5
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Square Community Moderator

Hi @sbrockz

 

You might be intersted  setting up tax rules for Dining Options. Check it out and let me know what you think. 

Justin
Community Moderator, Square
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Message 3 of 5
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Beta Member

@JustinC 

How is Tax rules can help with dynamic gratuity?

Thank you

Message 4 of 5
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Square Community Moderator

Because you can set different percentages for different dining options (dine in/ to-go). 

 

You can use the preset options or add more if you need more granular dining options ( Items > Settings > Dining Options > Edit Dining options). 

 

Referring to your initial post, you'll need to create an option named Dine-in (Party of 4) and configure the rule to add 20% when the ticket is set for that option. 

 

It's not a perfect solution, but it's what we have at the moment. Feel free to adopt this workaround. If it doesn't work for your biz, trash the idea. 

 

@sbrockz

Justin
Community Moderator, Square
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Message 5 of 5
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