x

How do I make my in person order tickets and online order tickets the same?

When I print an order ticket that was taken in person, the customer's name in big, bold, and at the top. When an online order comes in, the customer's name is small and the online order number is what is at the top and bolded. Is there a way to make the online order ticket the same as the in person order ticket? 

982 Views
Message 1 of 6
Report
5 REPLIES 5
Alumni

There isn't a setting in-app that controls the font on order tickets, I'm afraid.

 

@Groundscoffee

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
931 Views
Message 2 of 6
Report

Okay thank you for replying. Is there anything in settings that enables us to take off the online order number from the top of the tickets?

916 Views
Message 3 of 6
Report
Alumni

I believe thee's an option in Printer Settings that auto assigns ticket numbers, but if you turn that off, you'll need to name the ticket instead. (Order for Emily opposed to Order number 9)

 

@Groundscoffee

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
904 Views
Message 4 of 6
Report

I did see that option but only for in person orders. Is there a way to do the same for the online orders?

888 Views
Message 5 of 6
Report
Alumni

@Groundscoffee

 

Whoops, sorry for misleading you. No, there isn't a setting to remove the order number from online order tickets or shrink the font size. 

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
877 Views
Message 6 of 6
Report