Seller Community
How can I process a refund without going to the transaction area?We had taken a cash payment for a workshop, but do not know the date etc., but we needed to do a partial refund of $10.
you are not able to start a refund without finding the receipt.
so if you can't find the specific cash sale you could select a different cash sale and start a refund on that, IT isn't ideal but at tleast it will get your books straight.
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