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3rd Party Domain Name still not working

My domain name is still not connecting to my online store after upgrading to the Pro level. I haven’t heard from Square/Weebly support in several days.  It has been several weeks since I purchased the upgrade and the domain connect feature has never worked. It’s like they just stop trying and communicating.  Has anyone else with this same issue had it resolved? I am on their verge of asking for a refund. Because I don’t seem to be able to get this fixed.

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HI, to understand, you have a domain name with a domain provider and it has not worked for you.

 

Have you adjusted the DNS settings?

Or Did you just point the domain?

 

 

Square Support Page for domain names

https://squareup.com/help/us/en/article/6916-connect-your-domain-with-square-online-store

 

Hope This Helps!
TERRI
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