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I have gone through troubleshooting steps.
All other apps work fine. I can only process payments if I turn off the wifi and turn on cellular data.
Pixel 4a
How do I resolve this issue?
Hey @palace - I don't have a fix for you, unfortunately, but I can say I've had the same issue in the past. If I'm out at a public event like a farmer's market, sometimes the wifi seems to give me problems. Like it's not fast enough or not a good enough connection, maybe? But I turn off wifi and it works on cellular data. I think it's a Wifi issue (not a Square issue) because it works fine when I'm at home on my own Wifi. I think it may also be unprotected networks (like public wifi) may be a problem.
The Violet Fox Bookshop
https://thevioletfoxbookshop.square.site
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Thank you for your reply. I will look into protecting the wifi. All my employees that have Apple have no problems. I realize I forgot to add that bit of information.
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