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I went to download the csv template to redo my storefront due to a lot of items having different price points. The temeplate will not download no matter what item I select before hand to get to the upload/download template popup. I have seen on another thread that said the problem was fixed but I am still not able to download it.
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1 REPLY 1
Hey @EG618, thanks for getting in touch and I'm sorry to hear about the trouble with downloading the template.
I'd recommend giving these dashboard troubleshooting tips a run-through. If, after giving those a try, you're still having trouble, please let our Support team know. They'll be be able to have a closer look at your account and get this sorted out.