How do I get a cancellation notice through Appointments?

[Sherri2322]

[The title of this thread has been edited from the original: Cancellation notice?]

I get a check mark on clients that confirm but I do not get a notice that they cancelled. I think there no shows but over clients they state they cancelled when they got text reminder.  How do I get notice of client cancelling 

[Alex_]

Hi @Sherri2322,

Thanks for posting in the Seller Community. 

You can definitely opt in to get a notification when your customers cancel, by adjusting your notification preferences. You would just have to double check that you have a phone number on file in your staff profile via your online Dashboard (Appointments > Staff).

Please let me know if you have any other questions by replying to this thread. 

[Fiedt20]

Getting text alerts for bookings and cancellations

[JustinC]

Hey @Fiedt20 - my friend @Alex_ can help you out on this thread. I moved your post so you can see it 🙂