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How do I get the sound notification back for online sales. Particularly the Cha Ching sound

I used to hear a cha ching sound when an order cones in. Now there is no notification at all. I checked my settings and notifications are turned on for both square and weebly. This is an issue for sure. 

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Square Community Moderator

Hey there @AntAtBellaLuce 

 

I am sorry to hear about this situation. One thing I can recommend would be uninstalling the app and installing it again, If you still don't receive the notifications then I recommend reaching out to our Support team. They can be reached at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday.

 

You can also get in touch with our Messaging and Email Support Teams here.

JJ
Community Moderator, Square
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There has not been an update for the WEEBLY app in Years,  please give us a truthful answer,  we've tried everything and still the notifications CHICHENG do not work.

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The push notification is a system sound. Is there anyway to restore the original "cha ching"?

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are your notifications working now?

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