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Under out activity tab on our registers i have a few sales from previous months showing at the top of the list. They are greyed out and I can not print them again, but they dont clear out daily like the rest do, some are months old. Any suggestions to remove them. They are on multiple tablets.
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I have had this happen many times also. It just appears to be a bug that a random transaction gets pulled to the top of the transaction list. I can't remember if just a restart of the app cleared it or it went away on its own.
I may be mistaken but it sounds like transactions that weren’t synced to square - either taken while offline or another syncing error.
Restarting the app app or device or disconnecting and reconnecting to internet might fix it.
With mine I know it wasn't offline transactions because I don't have offline mode enabled and it was random transactions from a week before to a day before to three months before that would appear at the top of the transactions tab in the app. All was fine with transaction log and deposits but like a dozen times, we had 1 or 2 transactions appear out of order in app.
Interesting...
Hey @pessosices & @VanKalkerFarms - big shoutout for helping out here. 👏🏻
Just wanted to check in with @jbaker2290 - were you able to get this resolved? Let us know if you need anything else!
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