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Sales report shows cash collected but was sale was run with a credit card. Money not transferred

Received my sales report.  Some items were listed in the cash column but I think my friend ran them with a cc.  Is that possible?  She didn't take cash for the sale.  I was paid by square for the items that were run as cc but not the ones listed as cash.  Help please

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Super Seller Alumni

If they are listed as cash then no card was used.  Sounds like they need some training.  You can pull a transaction report for the day and it will show you how each was rung.

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Alumni

Hey there @jenandcompany

 

If you recorded a transaction as cash in the Point of Sale app, then we trust that you accepted cash from your customer. @RHatch is right, please make sure anyone accepting payments on your behalf is recording sales correctly to ensure you either received cash or completed a  credit card transaction. 

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