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Tickets change names

Is anyone else having trouble with Tickets changing names on you? All evening we would name a ticket and it would print to the kitchen with a different name (that was currently anotheropen ticket name). We would then go to.open tickets and the table numbers would be switched. It did this for probably 6 open tickets. We edited the tickets to correct it and it did it again before payment was accepted. so frustrating! Any ideas?

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Sorry to hear this @Divide. I agree - seems odd that your tickets are switching names with other open tickets. Have you tried any app troubleshooting yet? This will help us isolate the root issue. 

 

Let me know how it goes in case we can help further! 

Justin
Community Moderator, Square
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