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Two Star tsp100 printers linked to two Registers are flashing errors

I have two register stations (square point of sale), each one has its own star tsp100 printer connected via USB. they just both started flashing error codes at the same time and are not working. any help?

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Super Seller

If both printers went out at the same time it's unlikely it was a printer dying on you.

 

Try powering off and on the printers

Unplug/replug the usb cable

Unplug/replug the usb hub/power cable

Restart Square PoS - force close the app, restart the tablets

 

Other troubleshooting ideas

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Super Seller: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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