x

Why are my items showing as "not available" on the online store?

[The title of this thread has been edited from the original: Items shown as Not Available on Online Store Web site]

 

I've added several items for sale on the square online store weebly web site. All are showing "Not Available" on the purchase page.

Based on several threads from people having the same problem I've done the following:

1. Toggled the "new items show as not available..." to OFF.

2. Cleared cookies from two separate browsers, Chrome and Safari

3. Toggled to Off the button to sync descriptions.

4. Turned inventory tracking on and added sufficient inventory for all items.

5. Published several times, closed the browser window and reopened (this one was my idea).

 

Please help! $150.00 and 8 hours of work and I have a non-functioning web site.

1,202 Views
Message 1 of 6
Report
5 REPLIES 5
Alumni

Hello @phopkinsiii,

Thank you for posting in the Seller Community. Welcome.

 

I'd be happy to look into this for you. Do you mind including your store URL?

 

Please let me know by replying in this thread. I'll keep an eye out for your response.

Alex_
Community Moderator, Square // Moderador de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.
1,163 Views
Message 2 of 6
Report

Alex

I think I solved this one. I had not completed the step in the initial setup to configure pickup and delivery. I had done it for the individual items but apparently this wasn’t sufficient. Now that I have completed all the steps in the setup, it appears to be working. 
thank you. 

1,161 Views
Message 3 of 6
Report
Alumni

@phopkinsiii

 

No worries. Glad to hear everything is working fine now.

 

Please let us know if anything else comes up. 

Alex_
Community Moderator, Square // Moderador de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.
1,160 Views
Message 4 of 6
Report

Hello what we're the steps? Iam currently having the same issue

1,046 Views
Message 5 of 6
Report
Square Community Moderator

Hey @alexusreed,

 

Valentina listed the steps in the link above in her reply. 

Ashley C
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,038 Views
Message 6 of 6
Report