x

checkout

My phone only allows tap as a way to pay, not accepting cards with chips to be inserted. How do I get it back accepting sliding cars in?

150 Views
Message 1 of 2
Report
1 REPLY 1
Beta Member

Hii Popericky,

 

Technology is great when it works but, a challenge to figure things out when something goes wrong.  Assuming you have Square's Reader for Contactless & Chip - have you tried to reset the unit - there's list troubleshooting steps here.  If you have exhausted all of the options listed on that page, there may be something wrong with reader that can't be fixed however, as a last resort, a call to Tech Support be needed.

 

jk

143 Views
Message 2 of 2
Report