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problems with the app after iOS updates

Since the latest Apple update, my Chip reader will not connect to my iPad. Suggestions?

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Beta Member

Thanks for the heads up.  This is probably going to happen to me, too, when I go back to work tomorrow.  Try unpairing and re-pairing the devices?

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Square Community Moderator

Hi there. 

 

Have you tried any troubleshooting? The update should not have impacted your ability to connect to your accessories with Square. 

 

Try the troubleshooting tips in this existing thread and let me know if that helps. 

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