- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
"no longer private and information could be hacked" Message appearing for Invoice Customers
Hello!
One of our customers went to pay their invoice and they received a message that said their connection was no longer private and their could be hacked. Is there anything we should do to correct this issue? Thank you!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hey @steps_tx- Is your customer trying to pay the invoice via a home computer or cell phone? Also, how did you provide the invoice, via an email or a link?
Community Moderator, Square // Moderadora de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
They are trying to pay using their cell phone, I believe. I sent it through the Square Website, so it was emailed them directly from Square
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
It sounds like this error is related to a browser issue. This is not an issue related to Square Invoices. I was able to find this article online: https://nr.tn/3tfrfbr which provides some insight into what can be going on. Feel free to pass it on to your customer.
Community Moderator, Square // Moderadora de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Thank you so much! I appreciate you taking the time to respond and share that article!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report