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Unanswered Questions

Hi Square!When my customers are getting e-mailed receipts it says the sender is "The & Proline"Is there any way that this can be modified? I don't see any optio...

Level 3
Posted 6 hours ago in Troubleshooting
0 Replies

We just transphered over from qb. I was wanting to know if I can input my clients banking info for an ACH payment and save it for future invoices? It seems as i...

Level 1
Posted 8 hours ago in Square Invoices
0 Replies

Hello,I have a team member that worked for 2 weeks and clocked in. The second weeks hours did not make it on the payroll, any idea why?

Level 1
Posted yesterday in Square Staff and Payroll
0 Replies

Hi there! I am a designer at Square with anextremely quick 2 question surveythat should take only a minute to complete. Thanks in advance for your input!...

Square
Posted yesterday in Square Register
0 Replies

Hi there! I am a designer at Square with anextremely quick 2 question surveythat should take only a minute to complete. Thanks in advance for your input!...

Square
Posted yesterday in Square for Restaurants
0 Replies

After selecting "Automatically link categories to your catalog" under "shop all" in my navigation bar, my categories are not showing as drop down menus under sh...

Level 1
Posted yesterday in Square Online
0 Replies

My login page says I need to remove a "custom feature" which my basic plan does not allow for. That feature is the custom domain name itself. However, this is t...

Level 2
Posted yesterday in Troubleshooting
0 Replies

Customer mistakenly provided 200 tipWe refunded obviouslyhow can I adjust tip total to reflect the tip reductionthank youbob

Beta Member
Posted yesterday in Square for Restaurants
0 Replies

Hello, I was wondering about setting up sales tax on my square dashboard. My customers get to pick where their appointments happen as a part of the service. Mea...

Level 1
Posted Tuesday in Square Appointments
0 Replies

We want to give commission to our employee only when she closes a specific item/category. How do we do this?

Beta Member
Posted Monday in Square Staff and Payroll
0 Replies

Square Online orders now display "active" and "scheduled" but not both on mobile. This is a recent change to the interface of Orders lists. Previously, you coul...

Level 3
Posted Sunday in Square Point of Sale
0 Replies

There seems to be an issue with inventory counts maintaining accuracy between retail and online. I don't think I need to explain how much of an issue for us ret...

Square Champion
Posted Sunday in Square Online
0 Replies

This seemed to be the only category for this question...I have wanted to add another author to my site for awhile but it was not available. I have just recently...

Level 3
Posted Saturday in Troubleshooting
0 Replies

We have Square for Retail. We have two different sales tax settings. One for beer/beverages where sales taxes are included in the price and one for everything e...

Level 3
Posted Friday in Square for Retail
0 Replies

Hi WeeblySince yesterday the editor has loaded on our Weebly Cloud accounts - it looks like this -https://imgpile.com/i/x8nZwu- so none of our clients in Austra...

Level 3
Posted Friday in Square Online
0 Replies

Hello SquareUp Support Team,I am currently transitioning from Vagaro to SquareUp and I have several queries regarding managing schedules and customer data by lo...

Level 2
Posted a week ago in Square Appointments
0 Replies

On my Weebly/Square website, I post some lengthy articles related to the JFK Assassination. I wanted to create Anchor Links (AKA "Jump Links") to allow my users...

Level 1
Posted 2 weeks ago in Square Online
0 Replies

Purchase Orders are unable to create fractional quantities even if item is sold by pound w .00 precision.We have something sold by the pound. Catalog Units show...

Beta Member
Posted 3 weeks ago in Square for Retail
0 Replies

A customer can redeem a reward with square online even if the item is not in the cart. It will just discount the cart the amount of the reward. Then when custom...

Level 3
Posted 3 weeks ago in Square Marketing
0 Replies

We're looking to gather the dates for when an appointment was first MADE (entered in our calendar). The goal is to correlate the new appointments made with our ...

Level 3
Posted a month ago in Square Appointments
0 Replies