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Why does my pending transfer say $0.00 even though i was paid 3 days ago?

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Super Seller

Hi @Holliday.  How were you paid — POS, invoice, online?  Are you a new seller with Square?  Was this transaction much larger than your usually transactions, which might have triggered a hold?  It’s had to answer your question without a little more information to go on.

 

Generally, once a customer pays you, those funds are available within a few minutes at most.  If they aren’t, then your best bet is to get on the phone with the support folks, since specific account-related questions can not be answered in this public forum.  Since today is a federal banking holiday, Square support has limited staffing.  So your best bet would be to call them Tuesday if your funds are still not available.

 

Best,

 

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
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