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Customer name appears twice when I type it in when making a payment

I'm using the Square website to enter payments for my customers.

 

When I search on a customer's last name (when I'm about the charge the customer for a purchase), it appears twice in the search results.   Why does this happen?

 

I checked the directory and this customer is listed only once in the directory.

 

Please help.

 

Thank you!

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