How do I get a free reader?

[Dymond4eva]

How do I get the free reader as I'm not seeing that there's an order in for me.  It charges me when I go to order but says the first one is shipped to be free. 

[#2]

Hey @Dymond4eva -  When you have a chance, please try ordering this way:

http://squ.re/readerrequest > "Send me a reader" > Select Connectivity > complete checkout process

If that doesn't work, please let me know.

[thelittleowls]

If you still have this reader I would love it I am having the same issue. xxxxxx@xxxxx.com

This post was edited by a Community Moderator to remove personal information since it is a public forum. 

[Kassi_]

Welcome to the Community, @thelittleowls - 

Try these steps to get your free reader:

1. Click http://squ.re/readerrequest

2. Select "Send me a reader"

3. Select Connectivity

4. Complete checkout process!

If that doesn't work, please let me know.

[ReginiaHarris51]

How do I get a free reader 

[Goldneye]

HI, hopefully this Square Support page will help.

https://squareup.com/us/en/l/free-reader

[CarrieAnn72]

I had to pay for my reader even though it said it was free. Why is this?

[Goldneye]

HI, a free reader is for new signups.  

[CarrieAnn72]

When I signed up, I was never offered the option of getting one. So now I had to pay to get it.

[CarrieAnn72]

This is why I have never used Square for my business. 

[Goldneye]

HI, hopefully these steps will help.

Try these steps to get your free reader:

1. Click http://squ.re/readerrequest

2. Select "Send me a reader"

3. Select Connectivity

4. Complete checkout process

[Kbryant417]

I'm having the same problem. I've tried the link to order but it still wants me to pay. If square is going to advertise a free reader than charge I'm very worried about trusting transactions to them.

[Goldneye]

HI, hopefully these steps will help.

Try these steps to get your free reader:

1. Click http://squ.re/readerrequest

2. Select "Send me a reader"

3. Select Connectivity

4. Complete checkout process

[tgcustomcorner]

Hello. I tried ordering the free square reader for my LLC but at check out it keeps on trying to charge me the $10 for the reader when it stated it was free. So how do I get a free reader when it keeps prompting me to pay for it? Please help. Thank you. 

[HC_Charlie]

Hello @tgcustomcorner see this post here for info about obtaining a free reader. I hope this helps answer your question.

[_Violet]

Hi @tgcustomcorner 👋

I went ahead and merged your post to the thread @HC_Charlie mentioned.

Please let me know if you happen to have any further issues with ordering your reader and I'd be happy to help!

[zehnermin]

I can't get mine either

[JJ_]

Have you followed these steps yet @zehnermin? 

[darinfriedman]

How can I get a free chip reader. I don't need to put any money into this. I'm doing this for charity. Non-profit organization. I can send proof of that nonprofit organization if necessary. I followed all the instructions from several threads. But they lead nowhere. There are no options that are claim to be there. Is there any way that I can get a free chip reader?

[tenfourgoods]

After MUCH frustration I just learned that you have to buy it first then they will send you a code to redeem for the $10 reimbursement. 

This from the Help:

• They cost $10 up front, but come with a $10 redemption code. Once you enter the code we’ll send $10 to your linked bank account.

• One redemption code can be claimed per Square account.

[ernie12345678]

Help. I'm confused. It said I'd get a free magnetic reader yet wants to charge me $10????

[Arie]

Are you proceeding to the last step of the checkout, @ernie12345678? The charge will drop off as you go through the checkout process, as long as this is the first free reader you're claiming. Please let us know how you go!

[duowell]

I am having the same issues. How do I get a free reader? It keeps charging me $10. I've tried the instructions in the thread