x

Taxes not showing up at checkout for online store

I have set up the tax rates for my square website, as well as item options. Taxes are not showing in checkout.

 

Any suggestions how to fix? ThanksScreen Shot 2020-11-19 at 8.32.41 AM.png?

19,479 Views
Message 1 of 85
Report
1 Best Answer
Square Community Moderator

Best Answer

Hi @UAKCTUL 👋

 

Just wanted to jump on hear and provide a bit more context. Online stores should only charge tax to a state IF you have a business presence (nexus) in that state. i.e. a physical address such as a warehouse or office. If you do not have a nexus for the state you are shipping to, you should not be charging taxes in that state. I highly recommend using the Automatic Tax Calculator for US states as that information is updated consistently to be aligned with current tax rules. 

 

I also found this 2023 Tax Preparedness pdf guide from Tax Jar, and linked you to the page where they explain a nexus more thoroughly. 😊

 

Hope this helps you out! 

View Best Answer >

13,366 Views
Message 69 of 85
Report
84 REPLIES 84

The exact same thing is happening to me.

 Store name Salon L and Boutique

1,983 Views
Message 64 of 85
Report

If you haven't read Greatplainsvtg comment in this thread, they explained how to do it.

 

 

 

From your Square Online page, go to Settings and then Sales Tax. When you create a rate, DO NOT select "Automatically Calculate Taxes". Instead, click Select States and then click the box next to States to select all of them. Then click save and it should calculate sales tax for any state you're shipping to.

 

 

 

Not sure why Square would only calculate taxes for customers in the state your business resides in, but this solved the problem for our website.

2,118 Views
Message 65 of 85
Report
Beta Member

I am having this problem to. I went to my site https://urbanartifactskc.square.site

and picked an item, entered all the purchasing info and taxes are not showing up. I have taxes set up but I can't figure out why they aren't adding or even showing a tax amount during checkout. Please help. 

2,084 Views
Message 66 of 85
Report

If you haven't read Greatplainsvtg comment in this thread, they explained how to do it.

 

 

From your Square Online page, go to Settings and then Sales Tax. When you create a rate, DO NOT select "Automatically Calculate Taxes". Instead, click Select States and then click the box next to States to select all of them. Then click save and it should calculate sales tax for any state you're shipping to.

 

 

Not sure why Square would only calculate taxes for customers in the state your business resides in, but this solved the problem for our website.

2,082 Views
Message 67 of 85
Report
Beta Member

Yeah I had "Automatically Calculate Taxes" selected. I will try the individual states and see if that fixes it for me! Thank you for your response!

2,035 Views
Message 68 of 85
Report
Square Community Moderator

Best Answer

Hi @UAKCTUL 👋

 

Just wanted to jump on hear and provide a bit more context. Online stores should only charge tax to a state IF you have a business presence (nexus) in that state. i.e. a physical address such as a warehouse or office. If you do not have a nexus for the state you are shipping to, you should not be charging taxes in that state. I highly recommend using the Automatic Tax Calculator for US states as that information is updated consistently to be aligned with current tax rules. 

 

I also found this 2023 Tax Preparedness pdf guide from Tax Jar, and linked you to the page where they explain a nexus more thoroughly. 😊

 

Hope this helps you out! 

13,367 Views
Message 69 of 85
Report
Super Seller

Actually that’s not the case any longer. It got changed back in 2018 with the Supreme Court ruling on South Dakota vs Wayfair. Nexus went away and most states have set threshold of dollar amount / number of transactions. It’s gotten very complicated to figure out

Changes in Internet Sales Tax Rates by State 2022

Internet Sales Tax Rates were a product of the 2018 Supreme Court Wayfair ruling. It required out-of-state sellers to collect sales taxes from their in-state consumers. Three years since the mandate and with the COVID-19 pandemic happening, the 2018 ruling is getting amended to accommodate the fairness for small online businesses. 

The changes focus on abolishing the economic nexus imposed on all online sellers. This development means that small retailers are no longer required to pay sales taxes based on the number of units they sell. Instead, sales tax is required when sales exceed the amount threshold. 

Economic Nexus Legislation 

As mentioned earlier, in June 2018, the Supreme Court ruled in favor of the state in South Dakota v. Wayfair, Inc. The new law allowed South Dakota to impose sales taxes on remote purchases. Before South Dakota v. Wayfair, the state could only enforce tax collection on businesses with a physical location in the state. This law includes brick-and-mortar establishments as well as remote workers. 

 

1,982 Views
Message 70 of 85
Report
Square Community Moderator

Thanks for sharing this information, @UAKCTUL 

 

Are you located in South Dakota, and are you familiar with the individual state thresholds? I ask because I'm assuming the automatic tax calculator will take this into consideration, however, I am not familiar with each states' rule.

 

Square/Weebly developers consult with our legal department to make sure the automatic tax calculator is always current and up to date. Changes are made to the calculator when needed. 

 

I can try to escalate this to the team if you know of a particular state that is not calculating taxes correctly based on the threshold.

1,780 Views
Message 71 of 85
Report

Hi, sales tax is not working on website. I have lost so much money in taxes from this.

https://scents-by-sadie.square.site 

1,669 Views
Message 72 of 85
Report
Square Community Moderator

Hello, @mercedeshise  Sales tax is only added when qualifying zip codes are added upon checking out. Have you tested with your configured Sales Taxes?

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,431 Views
Message 73 of 85
Report

My account is not charging taxes as either. I have been al over google and can not seem to find the answer. 

www.valajodesigns.com

993 Views
Message 74 of 85
Report

I am getting the same problem here. I had an order come in but the website didn't charge the sales tax!!!

1,471 Views
Message 75 of 85
Report

Can someone please help me!! My tax is not showing up on my website I have did all this things and its still not showing up. My site is called Caliah Simone. 

1,400 Views
Message 76 of 85
Report
Square Community Moderator

Hello @Mdixon I am sorry you are having issues with your sales tax on your website. I just want to get a better understanding of what is occurring. How did you create the sales tax? Please walk me through the steps you used to create it. Is the tax not being charged at checkout? 

1,386 Views
Message 77 of 85
Report

My friend is having the same issue. Here is his site. Doesn't work with shipping address and he said its set up correctly.

 

https://hansonartstudiollc.square.site/s/cart

 

Please help! Thank you!

1,323 Views
Message 78 of 85
Report
Square Community Moderator

Hello, -Welcome to the Seller Community! 

 

We appreciate your bringing this to our attention. We’d be happy to help your friend out with the issues they are experiencing. Please feel free to let your friend know they can contact us at any time to take a closer look via our Seller Community or directly to our Support center. For security purposes, we are not able to look into a Seller account that is not yours, we also need additional information that is account specific. 

 

Thank you. 


 

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.
1,304 Views
Message 79 of 85
Report

I just launched my online page and I got 18 orders, and only like 3 of them charged sales tax. I’ve followed all the instructions, not sure why sales tax isn’t being charged. 

1,236 Views
Message 80 of 85
Report

I'm having the same issue. Does anyone have the solve for this?

1,228 Views
Message 81 of 85
Report

I am having this same issue. Is there anyone that can assist.

 

website is 

r-cubedshops.square.site

 

 

I am also having an issue with an item appearing on my website that was deleted from my item library. Although it was deleted from the item library, it is still showing online. I've looked everywhere for it, but I cannot find it anywhere else to delete. 

1,148 Views
Message 82 of 85
Report

My store is also not applying taxes to its check out.  how can i fix this?

Art by AMP is my store name

767 Views
Message 83 of 85
Report

Hi

My store is also not applying taxes to its check out.  Please fix it ASAP.

 

https://pure-self-salon-n-spa.square.site/ is my store



300 Views
Message 84 of 85
Report