Automated appointment times inaccurate

[GiftedHandz]

Am I the only person whose clients receive a different appointment time when they receive there confirmation?

I mean they literally book an appointment for one time and receive a confirmation for a whole nother time🤔 3 hours different in some cases

[Arie]

Hey @GiftedHandz 👋
 

Thanks for writing in, I noticed it's your first post, welcome to our community! 

When you have a moment, check your Online Booking Preferences from your Square Appointments Dashboard > Settings > Calendar & Booking. From here make sure Lock booking time zone to business location time zone is selected so your customers are booking in for the time zone your business is in. 

Please let us know how you go!