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Soveryboujee
‎01-11-2023 09:39 AM

Pending deposit

Hello Sellers!! I connected my Square checking to my Honey Book to accept payments. I can see deposit info in Square where the transaction cleared but my balance has not updated and when I click on that transaction for more info the dollar amount has a strike through. Why is this? Where are my funds? TIA

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MayaP
Square Community Moderator
‎01-13-2023 08:14 AM

Hello @Soveryboujee,

 

Welcome to The Seller Community! We are happy to have you. We are not able to discuss account-specific information through The Seller Community please reach out to Customer Support at #1-855-700-6000 squ.re/contactsqsupport so we can figure out why you are not seeing the balance. Thank you so much! 

 


 

 

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