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Block Customer From Booking after Risk Manager block list

Can a customer be able to book an future appointment after he  been blocked at risk manager block list????

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Square Community Moderator

Hello @Asusser,

 

Thanks for posting! We see its your first post in the Seller community, welcome 😊

 

As of now technically, there aren't any built in features that can stop the customer from booking appointments. However, as a work around, you do have the option to enable "merchant approval" before any buyer initiated appointment can be confirmed which gives you more control.

 

It is important to note that this cannot be done at an individual customer level, it must be enabled for all customers moving forward. 

 

I look forward to reading your reply. I have also brought this up to the product managers... they love your idea!

Frida
Community Moderator, Square
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