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My Square Online Store is currently linked to my Facebook page and my Instagram account. When I make a post and tag a product item picture to like to my online store the tags show up in Facebook but not on Instagram. You can see the post on Instagram but not the tags.
I have looked at it every way I can think of but so far I cannot figure out what is going wrong.
Any help or ideas would be greatly appreciated.
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1 REPLY 1
Hi @Gail410, thanks for your post.
If your Instagram account is registered as a business account, you should be able to set up shopping tags with the following steps:
- Go to your Square Online site editor, and go to your Instagram section or page.
- Select Add shopping tags in the left side menu. This can be found under Instagram account for an Instagram section or under Shop Feed for an Instagram page.
- You will be redirected to a shopping tags management page where you can select an image to tag it with product information and make it available for purchase on your website.
- Select directly the image of where your product that you want to tag.
- Search your product catalogue for the product you want to tag.
- Once you have tagged all products, select Done.
- Save your tagged images, and Publish the site to see the changes live.
Let me know how it goes.
Breffni
Community Moderator, Ireland, Square
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Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨
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