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Super Seller

Square Online Contact Form Date field will not change on mobile

Hi There,

 

When I add a contact form to my Square Online site and put in a Date Field I am not able to change the date on my mobile. it will only allow today's date to be entered.

 

It works on a desktop though.

Luke Nieuwland
Owner/Operator
https://www.whiskyrun.com/
Co-Founder
https://birrdi.com/
Co-Founder
https://www.lakeeffect.ca/
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Alumni

Hmm, there might be an issue specific to certain mobile browsers. Have you tried any other browsers? Also, make sure  javascript is enabled in your mobile browser as well. 

 

@LukeNieuw

Justin
Community Moderator, Square
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Super Seller

@JustinC was using chrome and java is enabled. I switched the form to short answer for the time being.

Luke Nieuwland
Owner/Operator
https://www.whiskyrun.com/
Co-Founder
https://birrdi.com/
Co-Founder
https://www.lakeeffect.ca/
1,352 Views
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Alumni

Strange.. thanks for checking your browser settings! What question type gave you issues before switching to short answer

 

I'll surface your issue to an Ecom specialist once I get a reply 🙂

 

@LukeNieuw

Justin
Community Moderator, Square
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Super Seller

It was the "Date" field that was giving me issues on mobile. Desktop it worked fine. On mobile you couldn't switch the date.

Luke Nieuwland
Owner/Operator
https://www.whiskyrun.com/
Co-Founder
https://birrdi.com/
Co-Founder
https://www.lakeeffect.ca/
1,336 Views
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Alumni

Thanks for that. Sounds like a bug. Our Ecom CS Team would like to file a ticket for you to confirm if you are experiencing a bug and implement a fix.

 

Sign in to grab your customer code and our CS number here

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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