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why is my online editing items keep failing to update, keeps saying to try again later

why is my online editing items keep failing to update, keeps saying to try again later

I am trying to set up mobile ordering on for my food truck. But for the last 2 months when I try to make a change for an online item (an example would be from shipping to self serve, or bulk category edit) it gives me this message

"Something went wrong. Please try again."

I have logged out logged in, different computer and yes tried again later.

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Square Community Moderator

Hello, @Devildawg

 

Sorry to hear you're having issues making edits to your online items. Do you have the item sync that links your Online Store items to your Item Library on your Dashboard? 

 

What internet browser are you using whenever you make those edits? Have you tried any browser troubleshooting like clearing the cache or cookies? 

 

I will keep an eye out for your reply👀

Kassi
Community Moderator, Square
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I tried a different browser and it worked. thanks

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