Remove Default Categories from Library

[cevmarauder]

Having a set of default, unremovable categories that takes up more than 3/4 of the Library screen is untenable.  I'd wager the majority of Square users don't use Gift Cards or Rewards; a few probably use discounts and service charges.

We should have the ability to edit/remove/hide categories on the library screen.  As a Square user for both my personal business and as head (read: only) IT guy for a local nonprofit, being able to remove the useless-to-us categories would save me SO MUCH PAIN from volunteers getting "lost" because they hit the wrong category. 

(Yes, I created a for-dummies document that a lobotomized kindergartner could follow.  No, it didn't help.  Anyone who's worked with people will understand...there's always that one person who couldn't find their a** with both hands and a map, who throws up their hands, turns off their brain, and wails for help the second they get slightly confused.  Usually while you're elbow deep in something else, but their problem is the most important thing in the world!)

[#2]

I know they added more unwanted items on the main screen, but Square thinks by adding the one grid to our phone has helped. We are at farmers markets, craft shows and concessions where speed is key. We have our iPad set up grid style that helps. When I have a line and have to use my phone one grid are area doesn’t help. Make the option happen to turn off unnecessary items. We are a community asking of Square to please offer this as a way to speed up our transactions. For the love of pete sakes hear our words! We need a toggle to turn off those unwanted items! TOGGLE SWITCH TURN OFF ITEMS UNNEEDED!

[#3]

Now the “new” home screen has 5 lines of unneeded space hogs instead of 2 lines of useless functions.  On my phone (which is the ONLY way I use square) I can only see two of my items, but I have two scroll up to see my menu.  I work farmers markets where transaction speed in incredibly important, every step slows down sales.  It is hard to fathom that SQUARE could make the issue worse than it was.  

[#4]

Hi there!

The Redeem Rewards selection cannot be removed completely, however using your "Items Grid" you can customize what appears as available to select. 

Head over to our Support Center to read more about the Items Grid.

[Dogsinc]

Agreed. When are you people going to start caring about what your users would like?
Surely its not that hard to fix? REMOVE the REDEEM REWARDS and GIFT CARDS. They are annoying and I will NEVER use them

[anpsPCtreasurer]

Disappointing that there is such a delay on a simple fix.

We've switching to another solution because of this.

[vgands]

We would like to remove the Redeem Rewards and Gift Card items at the top of the list on all of our terminals.  Please create a fix to this software problem.  If not remove, at least be able to relocate to the bottom of the list.

[Hmariano]

Here to drop my vote on making these things optional. PS. The “overnight” comment from support is pretty bad considering that at the time of posting that reply there were over 365 nights it could have been decided. Now we are approaching 2 years on this thread. Can we just get a straight up ‘yes’ or ‘no’ so we can move on?

[Ora]

Joining the conversation!  Just got my square terminal and am not stoked that because of these two items at the top I have to scroll to see my full list.

Please remove these Square!

[rbnshnn]

Please allow removal/reorder of items on the list- takes up valuable real estate and we don't use rewards or gift cards

[floridamanjerky]

I hate the fact that the top two rows are taken by items I DON'T USE (gift cards/redeem rewards).  We need to be able to remove them.

[Vstiff]

Please get this added.  This is a no-brainer.  No one needs to ponder if this is a good idea or not!  Come on...

[Vstiff]

Totally agree!!  This is a simple fix.

[BCSWD]

Please add our vote to get this removed!  It is very frustrating that we cannot turn these off so our staff doesn't have to scroll past the loyalty and gift cards to get to our actual products!